Overview

The Grand Mayan is a stunning resort within Vidanta Riviera Maya, offering a luxurious and welcoming environment for families. Its refined spaces are ideal for romantic getaways or memorable family vacations, with attentive personalized service. The resort hosts Cirque du Soleil JOYÀ, a unique show and dining experience, and features Jungala Aqua Experience, an exclusive water park in the Mayan jungle. Located on the Caribbean shore, Salum adds a charming bohemian touch that celebrates Mexican culture, redefining the vacation experience in Mexico.

Additional fees and policies may apply. Please view all fee and policy information below.

Mandatory Fees

  • Mandatory resort fee is 375 USD, per unit, per stay, for hotel units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
  • Mandatory resort fee is 475.00 USD, per unit, per stay, for 1 bedroom units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
  • Mandatory resort fee is 700.00 USD, per unit, per stay, for 2 bedroom units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.

Resort Fees

  • Mandatory state lodging tax fee is 106.06 MXN for all units, per night. Cash or Credit is accepted. A mandatory state lodging tax per reservation per night applies to Hotels units.
  • Mandatory environment tax fee is 50.91 MXN for 1 bedroom units, per night, per unit. Only Credit Cards accepted. This tax applies to Hotel and one-bedroom units.
  • Mandatory environment tax fee is 101.83 MXN for 2 bedroom units, per night, per unit. Only Credit Cards accepted. This tax applies to Hotel and two-bedroom units.
  • Mandatory state lodging tax fee is 129.13 MXN for all units, per night. Cash or Credit is accepted. A mandatory state lodging tax per reservation per night applies to 1BR units.
  • Mandatory state lodging tax fee is 189.09 MXN for all units, per night. Cash or Credit is accepted. A mandatory state lodging tax per reservation per night applies to 2BR units.

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Location

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Resort Information

Resort Amenities
Resort AmenitiesRestaurants and DiningActivitiesAccessibilityUnit InfoAirport InformationCheck-In Information
  • Resort Amenities
  • Restaurants and Dining
  • Activities
  • Accessibility
  • Unit Info
  • Airport Information
  • Check-In Information
  • ATM/banking (Onsite)
  • Bar/lounge (Onsite)
  • Business center (Yes)
  • Car Rental (Onsite)
  • Concierge desk/services (Yes)
  • Fitness Center (Onsite)
  • Game room (Onsite)
  • Gift shops or newsstand (Yes)
  • Grocery Shopping Service (Yes)
  • Hot tub (Onsite)
  • Internet access in public areas (fees may apply) (Wireless Internet Access)
  • Laundry facilities (Onsite)
  • Marina (12 Miles)
  • Medical facility (Onsite)
  • Multilingual staff (Yes)
  • Nightclub (12 Miles)
  • Onsite - Swimming pool - children's (Yes)
  • Onsite - Swimming pool - indoor (Unheated)
  • Onsite - Swimming pool - outdoor (Yes)
  • Onsite - Swimming pool - total number of pools (5+)
  • Poolside bar (Yes)
  • Safe-deposit box (In-Room)
  • Salon (Onsite)
  • Sauna (Yes)
  • Spa (Onsite)
  • Sport Courts / Grounds (Onsite)
  • Swimming pool (Onsite)

Policy Restrictions

  • Hotel units are recommended for 2 adults and 2 children under 12 years of age
  • Minimum age check-in is 18.
  • Pet Information: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Other Information

  • Credit card imprint required upon check-in at the resort.
  • Fees or deposits are charged for some amenities.
  • If more than one Guest Certificate is for the same travel date, each must be under a different guest's name. Joint members must contact RCI before reserving. Vidanta owners cannot confirm Vidanta properties through RCI, including Mayan Palace, The Bliss, Grand Mayan, Grand Bliss, Grand Luxxe, Celebrate, Kingdom of the Sun, and The Cascades. Violations will be canceled.
  • Prepay the fee 48 hours after confirmation or 30 days before check-in using the email from Vidanta with payment instructions or 866-729-6691 USA/CAN 800 849 3884 México. The resort will receive the update for the RCI reservation, including guest certificates, within 72 hours of confirmation. Please pre-check in at https://precheckin.vidanta.com/home. The fee does not cover local taxes.
  • Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
  • RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
  • Resort Fee includes round-trip transportation. To schedule pickup, contact Vidanta between 48 hours after your RCI Reservation and 5 days before check-in at 1-866-584-3268 or 322-176-1490. To review all benefits included in the resort fee, visit https://elitevacationbenefits.com/
  • Resort fees are mandatory for members and guests. From the second multiple unit onward, a guest certificate is required.
  • Security deposit required upon check-in at the resort.
  • This resort has Mandatory Resort Fees. You are required to pay the applicable Mandatory Resort Fee listed in the Fees Tab on rci.com as of the date of confirmation. Pre-payment should be made 30 days before check-in date.
Use of this website constitutes acceptance of the Armed Forces Vacation Club ​Terms & Conditions, Terms of Use and Privacy Notice.
2 Must book within 6 months of receipt. This offer is valid on 7-night stays only. The promotion code may be used on first time bookings only; any second bookings using the promotion code will automatically be cancelled. Cannot be combined with any other offer. Other restrictions may apply.
*Taxes are additional. All prices are in U.S. dollars. Regular R&R (formerly Space Available) price is $439 USD per week when booked through the call center, and $429 USD per week when booked online. Free membership is based on eligibility. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. For additional terms and conditions, click here or call your Armed Forces Vacation Club® guide at 1-800-724-9988. Promotional discounts may not apply to all properties. Offer may not be combined with any other promotion, discount or coupon. Other restrictions may apply. Offer void where prohibited by law.
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