Property ID: C763
Address: Carretera Cancún-Tulum KM 62 Col. Centro Solidaridad Playa del Carmen Quintana Roo Benito Juarez 77710 Mexico
Phone: 1-800-836-7507
The Zen Grand ambiance at Grand Velas Riviera Maya is an exotic luxury refuge for all ages. Located in the Mayan jungle, with raised wooden footpaths, gurgling natural streams & tropical salaam, chechén & chaká trees, this space invites you to disconnect from the outside world and rediscover a sense of tranquility. As one of three ambiances at Grand Velas Riviera Maya, the Zen Grand ambiance is home to the resort’s award-winning Spa, the Convention Center and several of its restaurants and bars, in addition to a cenote-style pool. Guests of the Zen Grand Ambiance enjoy access to the entire resort (Ambassador and Grand Class ambiances), respecting age restrictions of 16 and over for the Grand Class ambiance. You’ll delight in a dining experience worthy of any discerning foodie, with 8 restaurants including one serving local Yucatecan fare, and the acclaimed Cocina de Autor. The experience is completed by extensive seasonal activities programs and creative Kids’ Clubs and Teens’ Club.
This is a Mandatory All-Inclusive Resort. Review the All-inclusive fees that are required and are not included in the Price of the accommodations.
Mandatory Usage Fee is 10.00 U.S. dollars, per person, per stay, . Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.
Mandatory State Lodging tax fee is 3 % . Cash or Credit is accepted.
ATM/banking (Onsite)
Bar/lounge (Onsite)
Billiards or pool table (No)
Business center (Yes)
Car Rental (Onsite)
Concierge desk/services (Yes)
Conference facilities (Onsite)
Fitness Center (Onsite)
Game room (Onsite)
Gift shops or newsstand (No)
Grocery Shopping Service (No)
Hot tub (Onsite)
Internet access in public areas (fees may apply) (Wireless Internet Access)
Laundry facilities (Onsite)
Marina (21 Miles)
Medical facility
Movie Rental (Onsite)
Multilingual staff (Yes)
Nightclub (7 Miles)
Onsite - Swimming pool - children's (Yes)
Onsite - Swimming pool - indoor (Unheated)
Onsite - Swimming pool - outdoor (Yes)
Onsite - Swimming pool - total number of pools (3)
Onsite - Wave pool (No)
Poolside bar (Yes)
Safe-deposit box (In-Room)
Salon (Onsite)
Sauna (Yes)
Spa (Onsite)
Steam Room (Yes)
Swimming pool (Onsite)
Television in lobby (No)
Proximity: Onsite
Snack Bar: No
(Swimming) beach (Onsite)
Beach (Onsite)
Beach facilities (Onsite)
Boating (Onsite)
Child care (Onsite)
Children Activities (Onsite)
Cinema/Movie Theater (6 Miles)
Cultural Sites (46 Miles)
Entertainment / Nightlife (7 Miles)
Equipment Rentals (Onsite)
Golf (1 Miles)
Golf - driving range ()
Golf - miniature (7 Miles)
Helicopter/airplane sightseeing (34 Miles)
Historical Areas (116 Miles)
Jet skiing (Onsite)
Natural Sites (12 Miles)
Parks/Zoos (19 Miles)
Ping Pong (Onsite)
Playground (Onsite)
Racquetball ()
Running track/path (Nearby)
Scuba Diving (Onsite)
Shopping (7 Miles)
Snorkeling (Onsite)
Squash
Tennis
Theme Park (11 Miles)
Volleyball (Onsite)
Water park (31 Miles)
Water Skiing
Wineries (6 Miles)
The plush, oversize Zen Grand suites at Grand Velas Riviera Maya feature over 1,000 square feet of living space and views of the water lily ponds and tropical forest. Decorated in sophisticated Mexican style with tropical color accents and elegant details, each has an interior hot tub and spacious terrace for enjoying the sunrise and sunset over the Riviera Maya’s lush greenery. Amenities include a Nespresso coffeemaker and daily-stocked premium mini bar with fine wine and artisanal tequila. Resort offers concierge services & amenities for babies, including: Baby bottles, bottle brushes & sterilizers, high chairs, cribs, strollers, baby bouncers & bathtubs, rattles & teether toys, and pacifiers. To request this service please send an email to conciergerm@velasresorts.com
Cancun - CUN (35 Miles)
The resort is a quick, easy 35-mile drive from the Cancun International Airport. Transportation service can be arranged by the resort. Taxis and private transportation services are also available at the airport.
Check In: 15:00
Check Out: 12:00
Weeks Check In Days: Sunday, Saturday, Friday
Minimum 2 Adults in Studio Units and 4 Adults in 1 Bedroom Units.
No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.
Resort offers concierge services & amenities for babies, including: Baby bottles, bottle brushes & sterilizers, high chairs, cribs, strollers, baby bouncers & bathtubs, rattles & teether toys, and pacifiers. To request this service please send an email to conciergerm@velasresorts.com
There is a 3% state lodging tax.
Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation.
Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.
The mandatory all-inclusive program requires at least 2 adults for studio units and 4 adults for one-bedroom units. During Christmas and New Year weeks, a 7-night stay is mandatory. Reservations between December 20th and January 4th must pay all-inclusive fees at least 90 days prior to check-in. The program includes children aged 4-12 and teens aged 13-15. The Zen Grand units offer views of inland lakes and the Mayan jungle. The program includes unlimited food and beverages, 24-hour suite service, and taxes. Rates may vary based on the travel season, and fees are payable directly to the resort. The resort reserves the right to change fees without notice. All fees are based on the guest information provided when booking, so it's important to verify the all-inclusive fee on your confirmation. Any changes to traveler information may result in a different fee amount, which is the guest's responsibility. All-inclusive fees are the guest's responsibility to pay as designated by the confirmed resort, which may be prior to arrival or upon check-in.
Date Range | Fee |
---|---|
Nov 01, 2024 - Nov 23, 2024 | 613.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Nov 01, 2024 - Nov 23, 2024 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Nov 01, 2024 - Nov 23, 2024 | 613.00 US Dollars (per Adult, per Day in a Studio) |
Nov 01, 2024 - Nov 23, 2024 | 170.00 US Dollars (per Child, per Day in a Studio) |
Nov 24, 2024 - Nov 30, 2024 | 613.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Nov 24, 2024 - Nov 30, 2024 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Nov 24, 2024 - Nov 30, 2024 | 613.00 US Dollars (per Adult, per Day in a Studio) |
Nov 24, 2024 - Nov 30, 2024 | 170.00 US Dollars (per Child, per Day in a Studio) |
Dec 01, 2024 - Dec 14, 2024 | 613.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 01, 2024 - Dec 14, 2024 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 01, 2024 - Dec 14, 2024 | 613.00 US Dollars (per Adult, per Day in a Studio) |
Dec 01, 2024 - Dec 14, 2024 | 170.00 US Dollars (per Child, per Day in a Studio) |
Dec 15, 2024 - Dec 17, 2024 | 613.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 15, 2024 - Dec 17, 2024 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 15, 2024 - Dec 17, 2024 | 613.00 US Dollars (per Adult, per Day in a Studio) |
Dec 15, 2024 - Dec 17, 2024 | 170.00 US Dollars (per Child, per Day in a Studio) |
Dec 18, 2024 - Dec 24, 2024 | 657.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 18, 2024 - Dec 24, 2024 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 18, 2024 - Dec 24, 2024 | 657.00 US Dollars (per Adult, per Day in a Studio) |
Dec 18, 2024 - Dec 24, 2024 | 170.00 US Dollars (per Child, per Day in a Studio) |
Dec 25, 2024 - Dec 28, 2024 | 971.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 25, 2024 - Dec 28, 2024 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 25, 2024 - Dec 28, 2024 | 971.00 US Dollars (per Adult, per Day in a Studio) |
Dec 25, 2024 - Dec 28, 2024 | 170.00 US Dollars (per Child, per Day in a Studio) |
Dec 29, 2024 - Dec 31, 2024 | 971.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 29, 2024 - Dec 31, 2024 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 29, 2024 - Dec 31, 2024 | 971.00 US Dollars (per Adult, per Day in a Studio) |
Dec 29, 2024 - Dec 31, 2024 | 170.00 US Dollars (per Child, per Day in a Studio) |
Jan 01, 2025 - Jan 01, 2025 | 971.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Jan 01, 2025 - Jan 01, 2025 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Jan 01, 2025 - Jan 01, 2025 | 971.00 US Dollars (per Adult, per Day in a Studio) |
Jan 01, 2025 - Jan 01, 2025 | 170.00 US Dollars (per Child, per Day in a Studio) |
Jan 02, 2025 - Jan 02, 2025 | 751.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Jan 02, 2025 - Jan 02, 2025 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Jan 02, 2025 - Jan 02, 2025 | 751.00 US Dollars (per Adult, per Day in a Studio) |
Jan 02, 2025 - Jan 02, 2025 | 170.00 US Dollars (per Child, per Day in a Studio) |
Jan 03, 2025 - Jan 04, 2025 | 728.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Jan 03, 2025 - Jan 04, 2025 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Jan 03, 2025 - Jan 04, 2025 | 728.00 US Dollars (per Adult, per Day in a Studio) |
Jan 03, 2025 - Jan 04, 2025 | 170.00 US Dollars (per Child, per Day in a Studio) |
Jan 05, 2025 - Feb 14, 2025 | 637.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Jan 05, 2025 - Feb 14, 2025 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Jan 05, 2025 - Feb 14, 2025 | 637.00 US Dollars (per Adult, per Day in a Studio) |
Jan 05, 2025 - Feb 14, 2025 | 170.00 US Dollars (per Child, per Day in a Studio) |
Feb 15, 2025 - Feb 21, 2025 | 637.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Feb 15, 2025 - Feb 21, 2025 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Feb 15, 2025 - Feb 21, 2025 | 637.00 US Dollars (per Adult, per Day in a Studio) |
Feb 15, 2025 - Feb 21, 2025 | 170.00 US Dollars (per Child, per Day in a Studio) |
Feb 22, 2025 - Apr 12, 2025 | 637.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Feb 22, 2025 - Apr 12, 2025 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Feb 22, 2025 - Apr 12, 2025 | 637.00 US Dollars (per Adult, per Day in a Studio) |
Feb 22, 2025 - Apr 12, 2025 | 170.00 US Dollars (per Child, per Day in a Studio) |
Apr 13, 2025 - Apr 26, 2025 | 637.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Apr 13, 2025 - Apr 26, 2025 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Apr 13, 2025 - Apr 26, 2025 | 637.00 US Dollars (per Adult, per Day in a Studio) |
Apr 13, 2025 - Apr 26, 2025 | 170.00 US Dollars (per Child, per Day in a Studio) |
Apr 27, 2025 - Nov 22, 2025 | 637.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Apr 27, 2025 - Nov 22, 2025 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Apr 27, 2025 - Nov 22, 2025 | 637.00 US Dollars (per Adult, per Day in a Studio) |
Apr 27, 2025 - Nov 22, 2025 | 170.00 US Dollars (per Child, per Day in a Studio) |
Nov 23, 2025 - Nov 29, 2025 | 663.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Nov 23, 2025 - Nov 29, 2025 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Nov 23, 2025 - Nov 29, 2025 | 663.00 US Dollars (per Adult, per Day in a Studio) |
Nov 23, 2025 - Nov 29, 2025 | 170.00 US Dollars (per Child, per Day in a Studio) |
Nov 30, 2025 - Dec 14, 2025 | 637.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Nov 30, 2025 - Dec 14, 2025 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Nov 30, 2025 - Dec 14, 2025 | 637.00 US Dollars (per Adult, per Day in a Studio) |
Nov 30, 2025 - Dec 14, 2025 | 170.00 US Dollars (per Child, per Day in a Studio) |
Dec 15, 2025 - Dec 17, 2025 | 637.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 15, 2025 - Dec 17, 2025 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 15, 2025 - Dec 17, 2025 | 637.00 US Dollars (per Adult, per Day in a Studio) |
Dec 15, 2025 - Dec 17, 2025 | 170.00 US Dollars (per Child, per Day in a Studio) |
Dec 18, 2025 - Dec 24, 2025 | 698.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 18, 2025 - Dec 24, 2025 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 18, 2025 - Dec 24, 2025 | 698.00 US Dollars (per Adult, per Day in a Studio) |
Dec 18, 2025 - Dec 24, 2025 | 170.00 US Dollars (per Child, per Day in a Studio) |
Dec 25, 2025 - Dec 28, 2025 | 996.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 25, 2025 - Dec 28, 2025 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 25, 2025 - Dec 28, 2025 | 996.00 US Dollars (per Adult, per Day in a Studio) |
Dec 25, 2025 - Dec 28, 2025 | 170.00 US Dollars (per Child, per Day in a Studio) |
Dec 29, 2025 - Dec 31, 2025 | 996.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 29, 2025 - Dec 31, 2025 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 29, 2025 - Dec 31, 2025 | 996.00 US Dollars (per Adult, per Day in a Studio) |
Dec 29, 2025 - Dec 31, 2025 | 170.00 US Dollars (per Child, per Day in a Studio) |
Jan 01, 2026 - Jan 04, 2026 | 996.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Jan 01, 2026 - Jan 04, 2026 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Jan 01, 2026 - Jan 04, 2026 | 996.00 US Dollars (per Adult, per Day in a Studio) |
Jan 01, 2026 - Jan 04, 2026 | 170.00 US Dollars (per Child, per Day in a Studio) |
Jan 05, 2026 - Dec 17, 2026 | 662.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Jan 05, 2026 - Dec 17, 2026 | 170.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Jan 05, 2026 - Dec 17, 2026 | 662.00 US Dollars (per Adult, per Day in a Studio) |
Jan 05, 2026 - Dec 17, 2026 | 170.00 US Dollars (per Child, per Day in a Studio) |
See Applicable Fees for more information on any applicable Resort Fees.